What Does a Casino Manager Do?

A casino is a building where people can gamble and play games of chance. It’s a form of entertainment that has been seen in almost every culture throughout history.

The best-known casino is the Bellagio in Las Vegas, famous for its dancing fountains and luxury accommodations. Other famous casinos include the Monte Carlo in Monaco, and the casino de Lisboa in Portugal. Gambling is legal in most states, but some governments have banned it or limited its scope.

Casinos employ a wide range of workers to manage all aspects of their business. At the top is a casino manager or general manager who oversees the entire facility. Below that is a hierarchy of department managers, including floor managers, slot managers and table game managers. Casinos also have many frontline employees who interact directly with players. These include dealers, slot attendants and pit bosses.

In addition to ensuring that all operations run smoothly, casino staff must keep track of the money coming in and going out. This is done by employees in the counting room, which is monitored by cameras and microphones. It’s possible to lose track of the money you’re playing with because you can exchange paper bills for chips, but this is not a problem for casinos because they can count the chips and keep accurate records of what patrons are spending.

Keeping patrons happy is another goal of casino management. This can be done with comps, or complimentary items, such as free beverages and discounted hotel rooms. Casinos may also give high-rollers a suite and even limo service. This type of customer-service is necessary to attract the most wealthy clients and maintain a good reputation.

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